Effective Date: April 5, 2025

In this Privacy Policy ("Policy"), we describe the information that Ease Squad LLC ("Ease Squad", "we", "our", or "us") may collect, use, and disclose about visitors to the website that links to this Policy (the "Site"). Ease Squad is a locally owned and operated cleaning services company based in Texas.

By visiting or using the Site, you acknowledge that your use of our Site, and any dispute over privacy, is subject to this Policy, including its applicable limitations on damages and the resolution of disputes. Note that if you execute a subsequent agreement with Ease Squad, that agreement may modify these terms and conditions.

The Information We Collect About You

We collect information about you directly from you, from other entities, and automatically through your access or use of our Site.

This Policy also applies to certain information we collect from the users of any mobile applications that link to this Policy (the “App”). For users of the App, we collect App Data (defined below). This Policy applies to App Data as well.

Information We Collect Directly From You

The information we collect from you depends on how you use our Site, App, and/or services. For example:

• If you request a quote through our Site, we may collect your contact information (such as name, email, country, state/province, phone number) and a description of the service you are interested in.

• If you participate in a contest or promotion, we may collect your entry information, including contact details and any media or text you submit.

• We may also collect any information you provide voluntarily when you contact us, request service, or interact with our staff via online forms, chat, phone, or email.

Information We Collect From Other Entities

We may collect information about you from third-party sources, including:

• Marketing Companies. We may obtain prospective contact lists from non-affiliated marketing vendors.

• Social Network Platforms. If you tag us in a photo or interact with our social media pages (e.g., by entering a promotion), we may collect that publicly available information unless you’ve made it private.

• Advertising Networks, Operating Systems, Internet Service Providers, Analytics Providers. We may collect certain technical information about your device, browsing behavior, and interaction with our website from these entities.

• Financial Institutions. If you apply for financing (e.g., to cover service payments), we may receive relevant approval details.

Information We Collect Automatically

We use cookies, web beacons, and similar technologies to collect information about your use of our Site, including:

• Domain name

• Browser type and operating system

• Pages viewed and links clicked

• IP address and general location

• Time spent on our Site and the referring URL

This information may be collected via operating systems, analytics platforms, or service providers. Please refer to the “Cookies and Other Tracking Mechanisms” section below for more details.

How We Use Your Information

We use your information, including personal data, for the following business and commercial purposes:

Service Provisioning/Transactional Purposes

• To provide cleaning and related services

• To personalize content and location-based recommendations

• To support loyalty or referral programs (if applicable)

Customer Service Purposes

• To respond to your inquiries or complaints

• To confirm and update service appointments

• To communicate important service information

Marketing

• To send emails about Ease Squad's services and promotional offers

• To share newsletters or updates (you may unsubscribe at any time)

• To send service-related SMS or phone calls (with prior consent if required)

You may opt out at any time by following the “unsubscribe” link in any email or replying "STOP" to any SMS. However, we may still send transactional or essential service-related messages as permitted by law.

Contests and Promotions

• To process and manage contest entries

• To promote winners or featured entries (in accordance with applicable laws and contest terms)

Advertising

• To determine and display relevant online advertisements

• To evaluate the effectiveness of online and offline marketing campaigns

Product Improvement / Research / Administration

• To understand service usage trends and customer preferences

• To improve website features and service delivery

• To maintain security and fraud prevention protocols

• To administer surveys, satisfaction polls, or feedback forms

• To enforce this Policy and any Terms of Service

Legal Purposes

• To comply with legal obligations

• To assist law enforcement or regulatory authorities when required

• To prevent fraud or unauthorized use of our services

How We Share Your Information

We may share your information, including personal information, to assist us in fulfilling the business and commercial purposes set forth above, as follows:

Service Providers

We disclose your information to trusted third-party service providers who perform functions on our behalf, such as:

• Website and email hosting services

• Marketing and advertising support

• Customer service and scheduling software

• Billing and payment processors
  These service providers are contractually obligated to keep your information confidential and only use it to fulfill specific tasks for us.

Other Visitors to Our Website

If you post reviews, testimonials, photos, or comments to public pages of our Site or social media, this content may be visible to others and searchable on the internet.

Social Media Platforms

Our website may include social media integrations, such as Facebook, Instagram, and LinkedIn sharing buttons or embedded content. These third parties may collect information about your interaction with their widgets, including your IP address and the pages you visit on our Site. These interactions are governed by the privacy policy of the third-party platform, not ours.

Advertising Networks

We may share your browsing behavior or device identifiers with advertising networks to help deliver tailored ads to you across platforms and to measure the effectiveness of our ad campaigns. Learn more in the “Ad Networks” section below.

Analytics Providers

We may share your information with companies that help us analyze usage trends, customer preferences, and general website performance to better serve you.

Text Messaging & Mobile Numbers

We do not sell, rent, or share your mobile phone number or SMS consent with third parties seeking to market to you. For more details, see our “SMS Messaging Terms and Conditions” section below.

We Also May Disclose Information:

Business Transfers

If Ease Squad is involved in a merger, acquisition, financing due diligence, reorganization, or sale of assets, your personal information may be transferred or shared as part of that process.

Legal Compliance and Safety

We may share your information with law enforcement or legal authorities if required by:

• Law or regulation

• Court order or legal process

• To protect the rights, safety, or property of Ease Squad, our customers, or others

Aggregated or De-Identified Data

We may use or share aggregated or anonymized data (not identifying you personally) for any purpose including reporting, analytics, and business development.

Our Use of Cookies and Other Tracking Mechanisms

We, and third parties we work with, use cookies and similar technologies to track your activity and improve your experience.

Cookies

Cookies are small files stored on your browser or device that allow us to:

• Maintain session state

• Track user behavior for analytics

• Enable faster login and navigation

• Display relevant advertisements

There are two primary types:

• Session Cookies – Temporary and deleted when you close your browser

• Persistent Cookies – Remain until deleted manually or by your browser settings

You can configure your browser to block or delete cookies. Note that disabling cookies may impact some functionality of our website.

Analytics

We use tools such as Google Analytics to understand user behavior on our Site. These tools may collect:

• IP address

• Browser and device info

• Pages viewed and time on site

• Referral source

You can learn more about Google's privacy practices at https://www.google.com/policies/privacy/
Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

Cross-Device Use

We and our partners may use collected data to:

• Link your browsing activity across different devices

• Show personalized ads on each device
  To opt out of cross-device advertising, see the “Ad Networks” section.

Do-Not-Track Signals

Our systems currently do not recognize browser “Do-Not-Track” settings. However, you can manage tracking preferences through cookie settings or ad network opt-outs.

Ad Networks

We may partner with third-party ad networks that:

• Deliver ads across websites, social media, and search engines

• Use cookies and web beacons to track activity

• Deliver ads based on your past behavior or interests

These third parties may include:

• Google Ads

• Facebook Ads

• Other display ad networks

To opt out of targeted advertising, visit:

• Digital Advertising Alliance (DAA): optout.aboutads.info

• Mobile AppChoices: youradchoices.com/appchoices

Please note:

• You may still see ads, but they will not be behaviorally targeted

• Opt-outs are browser/device-specific and may need to be renewed if you clear cookies

SMS Messaging Terms and Conditions

To receive SMS messages (texts) from Ease Squad, you must have a mobile device with two-way messaging capabilities. Message delivery may vary by carrier and may be delayed or undelivered due to network issues.

Ease Squad may use SMS messages to:

• Confirm or update appointments

• Provide service reminders

• Send promotional offers (with prior consent)

Standard messaging rates and fees from your wireless provider may apply. You may opt out at any time by replying STOP to any message. For help or questions, reply HELP or contact us at info@easesquad.com.

We do not share your mobile number or SMS consent with third-party marketers.

Links to Third-Party Sites

Our Site may contain links to other websites not operated or controlled by Ease Squad. This Policy does not apply to those websites. Please review the privacy policies of any third-party sites you visit. Ease Squad is not responsible for their content, practices, or privacy policies.

App Additional Terms

If we provide a mobile application ("App") in the future, the following will apply:

App Installation IDs

We do not use cookies on mobile apps but may use unique identifiers called Installation IDs. These are used to:

• Track performance

• Monitor feature usage

• Maintain session state

Personal Information

We may collect the following through the App:

• Name, email, and other info you provide

• Location (if enabled)

• Device information (e.g., model, OS, IP address)

App Data

All collected App information is considered "App Data" and is protected under this Policy.

Security of Your Personal Information

Ease Squad takes data security seriously. We have implemented reasonable technical, physical, and administrative safeguards to protect your information from loss, unauthorized access, or misuse.

However, no system can be guaranteed 100% secure. You are responsible for:

• Keeping your account credentials private

• Logging out after using shared devices

• Using strong passwords

Ease Squad is not liable for loss or misuse of credentials due to user negligence.

Your Choices Regarding Personal Information

You have the right to:

• Access, correct, or delete your personal data

• Opt out of promotional emails or SMS

• Request information about how we use your data

To exercise any of these rights, contact us at info@easesquad.com.

Please note: We may still contact you with essential service-related communications even if you opt out of marketing messages.

Children Under 13

Ease Squad does not knowingly collect information from children under 13. If we discover such data has been submitted, we will promptly delete it from our systems.

Changes to This Policy

This Policy is current as of April 5, 2025. We may update it periodically. Any changes will be posted on this page with an updated effective date.

If we make material changes to how we use your data, we will make reasonable efforts to notify you in advance.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: info@easesquad.com